Welcome to the website of CUTLERY SET PRO LLC (hereinafter referred to as “we” or “us”). Before using our website or making a purchase, please carefully read and understand the following terms and policies. By using our website or purchasing our products, you signify your agreement to and acceptance of these terms.

  1. Orders and Payment
    We provide one-time sales services; all orders are considered final transactions once confirmed. During the purchasing process, you are required to provide accurate billing and shipping information. We accept various payment methods, including credit and debit cards. Please ensure that your payment information is valid and accurate to ensure a smooth transaction.
  2. Billing Terms
    Billing Information: At checkout, you must provide accurate billing information, including your billing address, credit card details, etc. If the billing information you provide is incorrect, it may result in payment failure or delays in processing your order. Please ensure the accuracy of all information and verify that your credit card account has sufficient funds at the time of payment.
    One-Time Sales: We operate on a one-time sales basis; purchased items are considered sold immediately upon the completion of the transaction. All products are sold at their listed prices and do not involve recurring subscriptions or automatic renewals.
  3. Return Policy
    We hope you are satisfied with the CUTLERY SET PRO LLC tableware you have purchased. If you decide to return an item after receiving it, we offer return services subject to the following conditions:
    Return Period: You may request a return within 30 days of receiving your order, regardless of whether the product has been opened or not.
    Return Conditions: Returned items must remain in their original condition, including all original packaging, labels, accessories, etc. We accept returns for both opened and unopened items, provided that the items have not been damaged by human error or are missing any parts.
    Return Process: To initiate a return, please contact our customer service team to explain the reason for the return and provide your order number along with photos of the item(s). We will provide you with the return shipping address and further instructions. Once the returned item(s) are received, we will process your refund as quickly as possible; the refund will be issued back to your original payment method.
    Shipping Costs: Return shipping costs are the responsibility of the customer, unless the item is defective or has quality issues.
  4. Product Quality Guarantee
    We provide a quality guarantee for all products sold on our website. If the products you receive contain manufacturing defects or are damaged during transit, you are entitled to request a return or exchange. Please contact us within 7 days of receiving the products and provide photographs or other evidence of the damage.
  5. Order Modification and Cancellation
    You may modify or cancel your order at any time prior to order confirmation. Once an order has been paid for and confirmed, it cannot be modified or cancelled. Please ensure that you carefully review the items purchased, quantities, shipping address, and payment information before confirming your order.
  6. Intellectual Property Rights
    All website content—including, but not limited to, text, images, logos, and trademarks—is the property of CUTLERY SET PRO LLC or its authorized licensees. Unauthorized reproduction, distribution, or use of this content in any manner is strictly prohibited.
  7. Governing Law and Dispute Resolution
    These Terms and Policies shall be governed by the laws of the United States. In the event of a dispute, you agree to first attempt to resolve the matter through amicable negotiation; should negotiation fail, any dispute shall be submitted to the courts located in the jurisdiction where the Company is established for adjudication.
  8. Policy Changes
    We reserve the right to modify these Terms and Policies at any time. Any revised terms will be posted on the website and shall become effective immediately upon publication. We encourage you to review this policy periodically to stay informed of any updates.

We are committed to providing you with a high-quality service experience. Thank you for choosing CUTLERY SET PRO LLC!